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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4472 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,472 reviews
  • Rated 4 out of 5 stars

    A MUST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a must for any electronic investment you make, go the extra mile & protect your purchases.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad hasnt had to help me with my purchase as of yet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process for warranty is decently smooth, inspection process is slightly slower than i thought it would be but not bad overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best technology service for all devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    toy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't used it this year, but loved from last year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a long time Best Buy customer I have found that having Geek Squad to rely on is essential.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so happ customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well it took forever to get but i finally got the right one..the person who helped my husband made him feel like a true customer, cause before that they given him a hard time

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great a good guarantee to buy when purchasing items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat Geek Squad for the price. Never had a problem with them and they're easy to deal with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for me becuz I am not technical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service has been good and adequate for me. I am not a technical person so I rely on the service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warrentyusefulifused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it never used but nice to have as a safety net

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only time anything seems to break is when we don't have protection...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful when having tech issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad really professional when we called in for support

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my device clean. Anti virus is really updated.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I didn't have to pay for help with an item But I definately need the virus protection

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. If you have problems or anything goes wrong they can help you with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need just in case !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this in case it was dropped or somehow damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need if you Buy something it’s for price of mined

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Friend or Foe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy coverage for computer/tablets. Then you changed your protection plans. In 2 months I bought 4 separate plans that should've been covered under 2. Your employees are great but are forced to follow your corporate guidelines and I feel those aren't always in the customers best interest. Need work in this area.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for kids. Good price point for what it can do

    I would recommend this to a friend