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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4476 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 4,476 reviews
  • Rated 4 out of 5 stars

    Great Accidental Geek Squad Protection

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Accidental Geek Squad Protection. Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this service to date. My Surface Pro4 hasn't warranted the need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't really give it a review....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it but I haven't had to use it yet as I only had my product for few days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used Geek Squad for my phone, but have for a TV; they did a good job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely WORTHLESS! Just get extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the product to the same stroe i purchased it from & they said they couldn't repair it. The tech guy toom it to the back (it was dead) came back out less than 2 mins later & said "yeah, so we arent going to be able to fix it because we dont work on tablets"...OK SO WHY THE &%$= DID YOU SELL ME GEEK SQUAD PROTECTION ON A DEVICE YOU KNOW FULL WELL YOU DONT SERVICE?? Ended up paying Microsoft $300 to repair it whoch they did in less than a day & it was only the battery.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Glad I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my surface in and they ordered me a new one since I had a battery problem

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Glad it is there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope i don't need it- but if I do... Lets hope i remember that i purchased it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad plan is well worth the piece of mind on products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great 3 month coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a few months free coverage when purchasing the tablet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the geek squad protection, never have to worry about accidents

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have never had to use this....yet! But i bought it case i need it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it is fully covered and I can bring my defective device back to the store. I don’t like that I have to repurchase protection, I feel like it should just transfer over

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bitlocker issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. But make sure you keep or know you bit locker key!!! I had to pay to get mine completely reset becuz it messed up and asked and it was never saved

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Help to get use of tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are able to answer questions and take care of problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Extended protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to double up on my protection for my new tablet. #ujustneverknow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for protecting against spills, breaks and other accidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be doing the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good security for my laptop. Wish it could detect keylogging software.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have to go through nabi. Then they need copy of the receipt

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they hac=ve been very helpful and knowledgeable deefinetly worth the it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn't help due to warranty was expired by a month before it stopped working properly.

    I would recommend this to a friend