Customer Ratings & Reviews

I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

Anytime I have ever had any trouble with my devices best buy always fixed the problem. I would never go anywhere else . I rather wait til they have the item then to go somewhere else

I haven't needed to use the geek squad. I have heard though, that they are very professional, and great service.

Easy purchase had issues with Microsoft surface pro and took in to beat but. It was determined to be a manufacturer defect and covered under standard manufacture warrenty. Because all the associate help, i fid not have to use up purchased warranty

The agents are very helpful and make sure things are understood before you leave the store.

It is well worth it when you have young kids that use products a lot. You are able to get a quick and easy process with returning and exchanging.

The best ever . I had the same protection before and they dont dissapoint time proves commitment and family are the best

I had purchased my daughter a amazon fire tablet for Christmas and added the protection plan. Well, the tablet didn’t make it to December 26th. When I finally made it in to the store, it was so easy to turn in and get my replacement. I really thought it was going to be a hassle, but it turned out to be a breeze. I recommend a protection plan especially for kids.

How can you go wrong with a bunch of geeks having your back when a tech problem arises.

I want you to buy service and they were helpful and explained what I was purchasing

I hope that I don't have to use this product any time, but I use this surface at home and at work, so it does a lot of traveling and there is a greater chance of something happening.

I just got the warrenty for my electronics. I highly recommend getting the warrenty.

Normally I don't have a need to purchase protection and support, but since I am constantly being bombarded with technical questions from family and friends, it's nice to get a package that lasts for about a year and you can have those family and friends contact another professional about any questions or for support. Geek Squad customer service is great and their techs are very knowledgeable.

I have purchased the Geek squad warranty on large screen tv and surface 4. In both cases, the products were replace for full credit due to maintaining the extra warranty, and in both cases I ended up replacing the items for free. I can't say enough for the Geek squad warranty. Not that it is worth it on smaller ticket items but for what I purchased it was.

Geek squad protection is worth its weight in gold for electronics peace of mind

I received an excellent service and the person was nice

Always get the protection plan! As a former employee having this saved me sooo many times after I didn’t work at Best Buy anymore. One of the few protection plans worth getting

When I had a problem with one of my TV I went into the store and the geek squad make everything so easy I'm start to finish I'm glad that I had this.

I believe the protection is a great buy, especially when your purchasing something of great value. Why not protect your item for a few more dollars? I love that I have this if I ever need it. I did my research on how it works so in the future I will be educated on how to use it if necessary

I recommend this good quality tablet, I love it because it has a good volume, the battery doesn't drain fast, I highly recommend this good quality tablet.