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Customer reviews

Rating 4.7 out of 5 stars with 4452 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 4,452 reviews
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery expanded from heat, & my tablet died. best buy refunded the price of a new one (which i bought). i recommended geek squad protection to others b/c it's worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With small electronics is always a good investment to protect your investment with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my kindle, easy to use and the battery lasts!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection and replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with Geek Squad replacement for my grandson’s Amazon Fire tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Albany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first Geek Squad protection plan quite a few years ago when I bought a laptop... I have renewed my support plan ever since. The support and service, in store and otherwise, is unmatchable. This one was for my grandson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 2 year plan and it gives me real peace of mind because it covers everything. Geek Squad has already been very helpful in helping get everything set up on my tablet. I love it. It even covers me if I drop it or something.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was great for me and helped me with any worry I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind for the accident prone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a necessity when you have a 6-year-old boy! I highly recommend, rather be safe than sorry not a bad price either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t Purchase Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the warranty for a tablet. The tablet stopped working. Took it back to the store and no hassle exchange. Made my confidence in Best Buy shoot up to 100%. Will never buy an electronic device again without this warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad bestbuy offers this! I would always get protection on my electronics Incase it breaks or something, and they will help you out!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Hector. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    The saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointments are a hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this warranty for my granddaughters tablet it came in in when the tablet all of sudden stopped working brought it back to Best Buy and the tablet was replaced at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my daughters tablet broke these guys were awesome and fixed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the fact that i can replace my speaker every year and just pay a low price to keep replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First for the $15 it cost me for accidental droppage it was definitely worth the extra money even though the tablet was only worth $50 the $15 came in handy really quick and there was no issues when needing to cash in on it

    I would recommend this to a friend