Customer Ratings & Reviews

Always get the protection plan! As a former employee having this saved me sooo many times after I didn’t work at Best Buy anymore. One of the few protection plans worth getting

I haven't needed to use the geek squad. I have heard though, that they are very professional, and great service.

I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

I have two grandsons 4 and 5 yrs old, 5yr is on the spectrum for austim. Having his tablet working is extremely important to his happiness and comfort. Being 5 is not always a graceful age, tablets are fragile. I never have to worry if I need to replace with this warranty. It has already paid for itself.

They mount my tv and they connected to my devices thank you

The best ever . I had the same protection before and they dont dissapoint time proves commitment and family are the best

My mother likes this for reading and has no trouble seeing rhe words or anything

Anytime I have ever had any trouble with my devices best buy always fixed the problem. I would never go anywhere else . I rather wait til they have the item then to go somewhere else

Love re fast service and efficient whenever i need a service at this store

I have never had a bad experience with the geek squad protection. I have used it in the past. I normally purchase it for my products I purchase. Mainly big items: television, game console, camera, ect... The team will either try to fix the issue or just give you a new replacement (if still in stock). I would recommend buying the protection plan.

The agents are very helpful and make sure things are understood before you leave the store.

I recommend this good quality tablet, I love it because it has a good volume, the battery doesn't drain fast, I highly recommend this good quality tablet.

When I had a problem with one of my TV I went into the store and the geek squad make everything so easy I'm start to finish I'm glad that I had this.

Well its hard to review as I have't had to use it yet and hoping not having to. I always purchase these plans so i feel comfortable that the just in case something happens I'm covered. To date and in all my purchases I've only had to use these plans once and had no issue in doing so,

How can you go wrong with a bunch of geeks having your back when a tech problem arises.

Brought in my device for repair and service was executed

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

I have consistently purchased the Total Protection - for accidents as well as manufacturer defect - for all my devices for the past 15 years. Geek Squad has faithfully solved my issues over the years. I will continue to purchase their top protection plan. It has been totally worth it.

Can't say enough about the Geek department. When ever I have a problem they are willing to take the time to explain everything to me, show me how the product works, and always have an answer. One of the best Geek squads I have worked with. I do not know much about electronics but that does not matter to them, they explain it till I understand.

agents have helped me for years whenever a software glitch bugged me. Agents have helped even when I couldn't get the program, app, or software started. When internet failed they were able to walk me through it on the phone. A must have.