Customer Ratings & Reviews

Very cost effective service plan. I have had to use it with my granddaughters tablet when screen got broken and it was replaced without charge. Fast, easy service. Will purchase again on all tablets/tvs I buy.

I recommend geek squad protection for all your electronic purchases. The peace of mind that you're protected and geek squad excellent service are worth every penny!

THIS Tv IS AWESOME............ANOTHER HOME RUN FROM SMSUNG.

I will always purchase the Geek Squad Support/Protection for my products, especially computer products. It is such a piece of mind to know my product is covered for repairs, remove viruses, or help with technology questions. The Agents at my local store are professional and always go above and beyond. Well worth the money.

Amazing service and the best customer service loved

The geek squad protection is so worth to have. I had issues with my computer due to my daughter and didn’t even have to take it to Best Buy. I called and they took over my computer system virtually to fix the problem.

My children break their tablets at least once a year. I found it very necessary to buy the protection plan because it’s cheaper than having to to purchase a new tablet… It just makes sense…

Always a good idea to have even though I take excellent care of products. Seems as they get old and need help.

Great deal for a fail and low price. I bought my New Tablet in Mid Feb. and did buy my Geek Squad in time. I went over a few days ago at my Local Best Buy and I was allowed to pay for for My Service (with a OK from the Man.). I love Best Buy.

The tablet was purchased for my Sister who was having surgery and had to isolate for 24 days prior to the surgery. This allowed her to still communicate with her Grandchildren and the rest of the Family. She is happy with performance of the tablet.

The geek squad anget respectful and kindly help me with what I was looking for

I love my Samsung tablet that I bought at Best Buy. The Geek squad support are always so awesome helping me with any problems I run into on it. I'm 84 years old and not very computer savvy.

Bought my Mom a tablet on sale and got the Geek Squad protection. Had a problem with it, took it to the store they looked at it, repaired the glitches ( combo of an app issue and my Mom having too many windows open) It ended up happening again and then overheating and going out so Geek Squad replaced the tablet!

I always buy the Geek Squad insurance on everything that my family and I purchase at Best Buy. Being a Geek Squad member the price and length of each policy is excellent. This is one of the main reasons I buy all of my electronics devices at Best Buy.

No place has protection like Best Buy overall best store I’ve ever been to

I purchased the Samsung 10 inch tablet Works like a charm. Fast and easy to navigate. You can mirror to your tv screen using wifi and there is no buffering. Picture quality is fantastic. I added the protection and have not had to use the protection so far.

They are very supportive and the device i bought here was in good condition

I have always had great experiences with anyone that Best Buy puts in their Geek Squad. These people always are nice and helpful and have never given me a problem for a need for replacement, help in fixing something, or finding an item that I am looking for.

I always buy the Geek Squad protection plan with our electronic purchases. Thank you for offering it, I’ve had to use it twice.

My agent was scott in the brandon store. He was very helpful and clear with directions. I couldn't have asked for an easier or quicker transaction.