Customer Ratings & Reviews

I've never had to use the service, but its a nice addition to any high dollar electronic you may purchase. Nothing worse than something crapping out on u with no warranty.

This is excellent! They really do what they say and are thorough with what they do. They take the time to explain everything and they don't leave you wondering.

my tablet was totally damaged, and thanks to the Geed Squad warranty, I got a full refund. I'm very grateful for that!

I haven't had to use my geek squad yet so I don't have much to add besides the fact that it gives a great warranty and provides peace of mind that my surface pro 7 is covered.

Team at Geek Squad is the best. They’ve helped me time and time again. I strongly recommend Spending money for protection services to everyone if not computer wiz.

This computer is amazing. It has performed wonderfully.

I got this for my daughter's tablet. I'll let geek squad deal with a broken tablet.

I've had to call them, and they lead me through it or take control of your computer. It's great, you don't have to take it in.

I purchased my first Geek Squad protection plan quite a few years ago when I bought a laptop... I have renewed my support plan ever since. The support and service, in store and otherwise, is unmatchable. This one was for my grandson.

I purchased the 2 year plan and it gives me real peace of mind because it covers everything. Geek Squad has already been very helpful in helping get everything set up on my tablet. I love it. It even covers me if I drop it or something.

Always gotta protect your stuff! Things just seem to happen with tech equipment. So save from accidents. I am clumsy and you could drop it or spill something on the Item.

Its a must buy for whenever you're purchasing something that's expensive from Best buy. They will replace, repair, or give you cash via gift card when your item breaks.

I got the insurance due to my son has butterfingers. To add on the problem he thinks he can carry multiple items at the same time.

Bought the warranty for a tablet. The tablet stopped working. Took it back to the store and no hassle exchange. Made my confidence in Best Buy shoot up to 100%. Will never buy an electronic device again without this warranty

battery expanded from heat, & my tablet died. best buy refunded the price of a new one (which i bought). i recommended geek squad protection to others b/c it's worth it!

Bought this extra protection for my 4year old granddaughters tablet. Peace of mind knowing that it will be replaced if anything happens to it.

Never had to use it but got it just incase my elderly father dropped it.

Must needed add on to any Best Buy purchased item. Insurance always seems to come in to play at some point. Majority of the times the accidents aren’t planned. So do yourself a favor!

Glad bestbuy offers this! I would always get protection on my electronics Incase it breaks or something, and they will help you out!

I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!