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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4477 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 4,477 reviews
  • Rated 5 out of 5 stars

    Albany

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough about the service we have received from the Geek Squad! A great bunch of people and went out of their way at Saratoga store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First for the $15 it cost me for accidental droppage it was definitely worth the extra money even though the tablet was only worth $50 the $15 came in handy really quick and there was no issues when needing to cash in on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with cost of repair almost same as replacement and repairability score of 1 out of 10 makes this coverage worth the money. for all insurance product/program, think of it as fire extinguisher. you have it in case u have fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my go to store for all my electronics and appliances!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this warranty for my granddaughters tablet it came in in when the tablet all of sudden stopped working brought it back to Best Buy and the tablet was replaced at no charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT CUSTOMER SERVICE. VERY HELPFUL AND EASY WHEN NEEDED ITEMS TO BE REPLACED UNDER WARRANTY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally broke down and bouggt an extra warranty bc I got tired of the kids breaking their electronic devices.Of course I haven't needed to use it yet but I have collected on other ones.well worth the piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had great experience with all my protection plans purchased at Best Buy. The geek squad listens and does everything possible to fix problems. I never go without.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appointments are a hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't be late even by 2 minutes. Had to reschedule. The tech I did get when I got someone was Rosie and she was amazing. Very pleased with her service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for it but haven't had to use it at this present moment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a necessity when you have a 6-year-old boy! I highly recommend, rather be safe than sorry not a bad price either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has saved us more than the cost of the protection plan in just discounts on services and products. Well worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad Protect & Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student so I don't have time to risk anything happening with my computer. I had a crack in my screen in a 2 yr old Surface Pro 3 took it in and got a brand new one all because I had the Geek Squad Protect & Support, LOVE IT!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With small electronics is always a good investment to protect your investment with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have if you plan on buying yourself any major tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buena aseguranza

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Siempre han hecho mis arreglos a mis cambios sin problema

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Writing this for the rewards points. So far have not needed to use the protection, but I am glad I have it. Love that I can get my tablet screen replaced if necessary!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would always recommend gig squad to anybody brin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend gig squad to anybody bringing your product anything wrong with it they will fix it at a reasonable amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection to help ease the mind is always a good thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing you can do is to invest. I haven't had any problems.

    I would recommend this to a friend