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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 4,487 reviews
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very knowledgeable and very usefule if your kids happen tondrop there's and crack screen only down side is it takes a while for repairs during holidays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The my kindle, easy to use and the battery lasts!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet fixers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my daughters tablet broke these guys were awesome and fixed it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great that best buy offer this protection for the equipment that you buy, and is easy to get, i hope I never used, but if I will use, best buy will be supported excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace of mind for the accident prone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plans when we purchase some technology items. It helps when your trying out new products or something you’ll want to replace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices works very well no problem I recommend these guys to you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty when in doubt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves her upgraded tablet so made sure since she can be rough to always protect and purchase warranty Made a great choice !!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this protection product for ny kids tablet and i love it always covers there tablets damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tablet that stopped working. The Geek Squad sent it right out to get it repaired. Contacted me to let me know it couldn’t be repaired and help to get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great had two issues with a brand new tablet both times easy check in stand out for repairs second time could not be repaired and exchanged for the same model

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is simply the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about Geek squad protection, simply the Geek squad keeps me coming back to Best Buy. Without the Geek Squad Best Buy would be just another store...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly & Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with the professional help the Geeks have always offered each time I call or bring my tablet in for repair or operation understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I bought the extended warranty on my product. You just never know when you’re going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fan of the gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection on products from bestbuy no matter what it is. It’s worth it to spend the extra change to have my product covered especially when it involves accidental handling like a cracked screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad Replacement will replace your purchase no matter what. Easy and Fast process. Will always recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental Geek Squad Replacement will replace your purchase no matter what. Easy and Fast process. Will always recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Product is definitely a competition for other ones on the market by far right now I would recommend when talking about best of the best warranty for your equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a product that eases your mind when making a major purchase. It is one of the reasons I make these purchases at Best Buy when possible.

    I would recommend this to a friend