Customer Ratings & Reviews

I highly recommend their service. They are helpful

With my Son you never know if he is going to drop the table, this gives me peace of mind!

I got this extra warranty for my tablet. Its always best and wise to have extra protection for your products for piece of mind.

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

Best buy has always been good with me when my product messes up. They either replace it or I'll exchange it for something better. Just pay the price difference

It is an awesome service. Could not/Would not own a device without Geek Squad service. You have expert advise and the ability to call on them at any time.

Insurance is very important on any appliance. I always add Insurance in case of problems!

For some more expensive items it's worth the peice of mind if something goes wrong. Usually a painless process with Geek Squad.

I bought the protection plan on other items at Best Buy and it's worth every penny. If anything goes wrong you just take it back no questions and they give you a new item. So worth the money.

I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

Glad I had this plan. a few hundred dollar warranty resulted in getting two replacement machines over the life of the plan. Easily paid for itself.

Haven't had a reason to use it yet but i suppose they would do a good job

This my 7 year old favorite, he loves it more than any brands. He used it to play Roblox and all his other games. Love geek is hustle free return or exchange

Anytime you buy anything from best buy, get the geek squad. They always solve my problems and are always available for questions. Nice little perk and very valuable.

I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

I was so happy when they offered this I feel protected and safe with The geek squad had in my back if anything was to go wrong

This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items fore right away with a hassle-free.

A must for any tech purchase. Very knowledgeable people and always not only take care of the problems, but give additional knowledge on your product.

The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.