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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,487 reviews
  • Rated 5 out of 5 stars

    Husbands Ereader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a geek warranty on one of my husbands reader and when he accidentally dropped it you where nice enough to replace it. He dropped it in water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they offer protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the protection plan yet, but I’m glad that they offer the protection plan in case anything happens to my sons tablet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work! it comes in handy when I dont want to take my laptop around or just use it for a quick time period

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never seem to need the protection, but it is nice to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for this tablet! When I have problems With my tablet I take it right to Best Buy, and they replace it for me. Really worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy warranties for all my gadgets. Something always happens to them after a few years, and their replacement policies are hands down the best in the business. I highly recommend their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect time on replacement fast and easy and was efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked screen and they took it right in, very helpful and nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to turn in my Samsung tablet for repairs. The Geek Squad sent the device where it needed to go when it was completed it was returned to the store and I got a phone call to come and pick my tablet up super easy. The one thing I would ask is if you have to make an appointment as we do please don't make me sit and wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and rapid service. Always on time and always repaired my items correctly without no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy and not just with kids. I always try to get this. Worth it. Accidentally drop or spill something on computer or game system it will get fixed as long as it has the accidental plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its Always Great to have Extra Protectionvfor the Products that are Purchased at Best Buy! Its a Great Protection at A Great Affordable Price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with Lenovo tablet for my disabled son to cover any issues. Price was good and got a discount because I am already a geek squad member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad i bought this protection otherwise i would have had to buy a new tablet when my boy cracked his lucklybi was able to go into the store and they where able to give a brand new tablet !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good service, but still can be improved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very helpful and courteous. They treat each customer as if they were the only one they were helping. I have been pleased with most of my experiences with the Geek Squad at Mid-Rivers Mall location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money. We didnt have to use it, but if we needed to it would have beenworth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1 year geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this warranty, it definitely helps if something were to happen. Save money on repair/replacing with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bestbuy warranty on staff is one of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bestbuy warranty on staff is one of the best on the market. When you need it, it always works and without any problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix my Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad really stand by there work! Even if you didn't buy it from bestbuy, they will still take a look at your problem as long as you have Geek Squad protection.

    I would recommend this to a friend