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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4487 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 4,487 reviews
  • Rated 5 out of 5 stars

    Save money by spending money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told this was the total protection plan but it wasn’t. Still worth every penny as I have used these plans to their fullest in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use this protection on the product I bought it for, however, have used on another product and it was well worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to purchase very easy to get my item replaced without hassle! Worry Free! I purchase for most of my items from Best Buy. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use yet but is worth the piece of mind just having it. If something happens it is worth it to know it is taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one year warrant on tablets that covers anything. Even if its your fault. Never know if your going to need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    JUST WISH IT HAD AN SD SLOT TO PROVIDE MORE MEMORY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S A GOOD SIZED TABLET FOR WHEN YOU REALLY DON'T NEED TO USE YOUR LAPTOP/COMPUTER. JUST WISH IT HAD AN SD SLOT TO PROVIDE MORE MEMORY

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had few problems with products bought at Best Buy, but when we do the Geek Squad has always come through for us. We wouldn't be without the Geek Squad support knowing we will always get an answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung AirPod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know how to satisfy their customers recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy as my son decided to throw it and cracked the screen.. brought it in and geek squad had it back within a weeks time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome help and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadwas extremely helpful and professional. They were also very knowledgeable about the Surface Pro and did not hesitate to send it back to Microsoft for repair/replacement. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good warranty it does what it says everyone should get one on there electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service. Geek squad was quick to repair our Tablet that had a cracked screen. My wofe was only without it for about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fire

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty came in handy.Especially with 2 toddlers who are constantly watching their shown on their tablet. No hassle quick replacement.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great for kids

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item for my son. Faster than his kindle. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    isaiah's tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent protection becausd i have 4 children under 6 years old and they fo accidentally drop it and crack the screen. well wirth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always but extended warranty as a just in case! It eases my mind especially when i have a 5 year old who likes to drop things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty good! The product works exactly as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan gives you the piece of mind that if something goes wrong you know that Best Buy will take care of it for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not had to use this option yet. It was pricey but I like to have that security knowing everything will get fixed. I'm really writing this for the bonus point from best buy. Thanks for reading.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Adrio. Thanks for sharing this with us! I do the same and purchase protection on all of my products for that security and piece of mind just in case something fails. We believe it's important to cover your investments. If you have any questions or need any help, please feel free to reach out to us!