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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4497 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 4,497 reviews
  • Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Total Tech Support for close to 2 1/2 years. The technicians are always helpful and almost always resolve my issues on the first call. I have found it to be a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the extra money for this extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repaired ASAP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since this purchase I’ve had to bring my surface Pro in and Geek Squad immediately repaired and updated my device. As well as informed me on how to avoid future incidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though it's a new purchase and nothing has happened or gone wrong, I have to say that having Geek Squad service is phenomenal and a must for any sizeable purchase of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and speedy response to my problems. Very knowledgeable staff here. Took the time to answer all the minute questions i had that usually aggrivate people lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Priced right warranty guarantee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty price for my tablet..Best deal ever and affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually when im using geek squad they help me and fixing when i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase anything you plan of keeping it for more then a year get this. This will cover you for just about anything they are great with returning it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality best purchase ever made with the technical aspect, this has helped ensure that my products were in good hands. I will continue utilizing the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alright

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was 50/50 on adding a Geek Squad service on my last purchase and I've yet to ever use one in all my years of buying at best buy and sometimes adding it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use Geek Squad yet for my tablet but in the past when Ive used Geen Squad they have always been super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CANNOT GO WITHOUT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend NEVER going without GEEK SQUAD PROTECTION. I cannot tell you how many times this has saved us when we need help with a replacement or a fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good knowing that I have this 2 yr. protection plan for my Samsung Galaxy Tab in the event of unforeseen problems with the operating system or any other issues that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8Ageting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing!! The times I've gone, I left happy. These team really takes the time to understand the problem and solve it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mom loves her tablet and its coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing my moms tablet is covered if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greatest program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd best thing I have ever bought. first was same program that was already covering 3 items. so I was not going to pass the 2nd one to cover new purchase. geek squad the best at the town center store and southside blvd.location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect your valuable purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    valuable way to protect you purchase from damages for an extended period of time. Covers accidental drops at school or the occasional leaving the device on in a hot area or in your bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them recently but have in the past and they fix the problems every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this backed up with my device, made me feel safe. If i had problems, i could take them back and get a replacement within moments. always get a warranty. you never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection plan for my new tablet. I hope I will never need it but I like having the assurance that if I do, it was available for 2 years at a reasonable price.

    I would recommend this to a friend