Customer Ratings & Reviews

I haven’t used it yet this time around but in my experience anytime I have ever used them, they were exceptional. They fix the problem and are always polite .

I was looking for an affordable devise for my husband for his online books, and a e-reader kindle seemed a little too expensive for the size. So this was my next best option. And it is great, since it's only for reading, it works smoothly.

I purchased the 2-year protection since my son is small and most likely he would end up breaking it or something happening to it which was great because I ended up having to use it went in there with no problem had it exchanged the only thing I had to purchase the 2-year protection again which cost another 30 $40 so I'm not sure if that's really a great deal still cuz each time you use it you still have to pay money

Even though I'm Tech Savvy and know the ins and outs of cmputers, I know that there will always be problems that need an expert. And just like buying a car, when does it happen? Right after the warranty so I always take the extended "Geek Squad" Warranty. And it has never failed me yet. They guys know what they are doing and I don't have to worry about hunting around for a "good tech" that doesn't cost an arm an a leg. Because I planned on the price in the beginning. I'm covered. :) Love these guys.

My experience with Geek Squad was amazing. The representatives treated me as though I was truly valuable. I will always use their services whenever I purchase at Best Buy!

This type of insurance company seems good to me since my children are very careless with their tablets but so far they have repaired my devices due to accidents

I purchased a geek squad warranty for 1 year at the local best buy store where I live and I purchased my plan the same day I bought my tablet and I would like to say that the service I received from geek squad was great because the geek squad employee helped me setup my device and also helped me register my tablet with them and also how fast and convenient to make a appointment for service or a technical support was just great and the service i received from geek squad was great as well

haven't "used" this service on the device I bought (Galaxy Tab S6). interaction with GS accidental coverage was excellent for a diff. device. they quickly physically verified my broken screen processed my deductible and I had a new device the next day. worth the cost for high end mobile devices susceptible to droppage, $200 deductible (no monthly fee) or $1000+ for a brand new device without the coverage.

Really work, answer all time. Excellent when you need with broken product.

I purchased this warranty to go with my new tablet. My husband has the same tablet and he hasn't had any problems with it but when I purchased my tablet I wanted to have the coverage on it.

Geek Squad is a must. So many countless times when electronics go haywire they have saved us.

Perfect tablet for kids my nefews have so many activities to do . Definitely better than the first generation were you really couldnt play vedio games and this version you can.

I love that I purchased this protection for my son tablet

Been using warranty from best buy for so long, completely recommend it people!

I love this Microsoft Surface Pro warranty! I just wish it was a 4 year.

I love Geek Squad! I have been purchasing this protection for my electronics for years and have never been disappointed! I am very careful with my devices, so often don't even end up needing this service, but on the occasions I have needed Geek Squad, this protection plan paid for itself (and my repaired/replaced device) over and over again! Definitely recommended!

I’m glad I didn’t have to use the warranty, but I’m glad it was available

great for the kids awesome easy to use come with apps no need to putchase

Great support! I messed up my set-up and was able to recover with the Geek Squad support in short order.

Its great to know the Geek Squad has our back in case anything happens with the tablet!