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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 4514 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 4,514 reviews
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and when I needed them to come threw and assist me they actually helped with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i pad geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought in case of failure of i pad to have it worked on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always go with the protection plan on items such as a tablet. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has done fabulous job in past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but good to have. Geek Squad have done a fabulous job for me in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you great product love it easy to use I prove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents happeb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying items for children, this is a must. Used these alot, well worth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have ease of mind - even breakage coverage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you have a problem at Best Buy Geek Squad is there to back you up and help you get through it love their protection plan for all items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth it if you end up having a problem. It's not very expensive and for most electronics the cost of just getting the problem diagnosed is almost as much as just replacing the device. With the Protect and Support, it gives you another option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had an issue yet and they've always been responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this product yet. On other products where this service is on i have been pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and helpful with fast service no long wait time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for just in case… the fire holder doesn’t look as if it will hold up if dropped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Fixed my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable on the devices. Pretty fast at getting it back to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sons tablet screen cracked, we had a service plan just in case something like this would happen, brought it in and it was replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have just in case you need it. Thankfully we haven't needed it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on kindle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend buying warranties on any thing ....this has saved me numerous times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service. Any person that I have dealt with has been incredible with help and service.,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best team for everything ya want them to fix, definitely highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty on my products is amazing and Best Buy lives up to what they sell.

    I would recommend this to a friend