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Customer reviews

Rating 4.7 out of 5 stars with 4197 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,197 reviews
  • Rated 5 out of 5 stars

    Awesome help and service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squadwas extremely helpful and professional. They were also very knowledgeable about the Surface Pro and did not hesitate to send it back to Microsoft for repair/replacement. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good to have this geek squad warranty. Knowing any problem the will replace or repair the product. My product was replaced without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added a protection plan just in case it broke or quit working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great warranty, I do strongly recommend it. They just replaced the malfunctioned items right away with a hassle-free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed all quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted my TV and connected my surround system. We where both geeking out about the set up and still having a professional great treatment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this table for both of my older kids and they love it. It is so easy to use for school work and just fun and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having geek squad protection and knowing that if anything breaks or goes wrong they'll fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plan and then thought about it. and I said I may as well get the next one up. it is always good too have. and price is a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully we have not had to use this protection on the product I bought it for, however, have used on another product and it was well worth the expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cracked screen and they took it right in, very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazon tablet Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the purchase for accidental spills and drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I will always purchase geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection, it makes me feel secure with my purchase! If anything ever happens to my device I know I am taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my nephew tablet to protect the screen, and still in good condition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never seem to need the protection, but it is nice to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havent had to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I have not had to use this option yet. It was pricey but I like to have that security knowing everything will get fixed. I'm really writing this for the bonus point from best buy. Thanks for reading.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Adrio. Thanks for sharing this with us! I do the same and purchase protection on all of my products for that security and piece of mind just in case something fails. We believe it's important to cover your investments. If you have any questions or need any help, please feel free to reach out to us!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always so helpful. They take the time to explain what is wrong and what needs to be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money by spending money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told this was the total protection plan but it wasn’t. Still worth every penny as I have used these plans to their fullest in the past.

    I would recommend this to a friend