Customer Ratings & Reviews

It’s alright to have but I they do charge for many things.

Haven't had to use it yet so I hope it is good for what I paid for.. Time will tell..

I am so happy that I was smart enough to invest in this service. I had to use it to replace a phone and with no if's, and's or but's got done.

They worked with me to fix issue and then returned my money when it was unfixable

Great for your premium cellphones like the Samsung folds and i wouldn't wanna trust my carriers replacement plan.

The agents are on call whenever I need them with a computer question which I can't resolve.

This Geek Squad Protection Plan saved the day shortly after it was purchased for my husband’s SmartPhone!

Geek Squad Accidental Protection is one of the most amazing values I've had. I will always get it on electronics and products I care about from Best Buy. It almost always saves heartbreak and regret. Highly Recommend.

Any time I have any technical issues with any thing I buy from Best Buy they help me!!! I can’t live without it

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

Well worth it. Had to exchange phone due to sim card getting stuck. Exchange was quick & easy.

I just purchase a Samsung cell phone. And I feel alot better having extra protection for my cell phone. It can not hurt and I do highly recommend. Thanks

I have never regretted having a geek squad warranty on my cell phones, gives me peace of mind.

THEY ARE THE BEST AND FAST TO HANDLE ANY PROBLEM WITH YOUR DEVICE.

Perfect just aggravating whenever it expired after 2 years tried to register me again automatically.

Well i love the fact that if anything happens to your device best buy dosr there best to fix or replace love geek squad

Always get insurance for your phone. If you accidentally damage your phone. You are covered without a any hassles

Im glad if anything happens i have protection on my laptop

This is the way to go if end up spending a lot of money on a device, great replacement policy, i highly recomand it!

Haven't used this but I called to check and they were super helpful for geek squad to file a claim and get me another phone at no price but would pay for another year of this protection when time comes!