Customer Ratings & Reviews

Happy with the protection coverage since accidents happen

Worth purchasing if the device is known to fail. Be sure to do research on the product of its longevity before purchasing it. For example, Any Blu-ray game or media disc is scratch-proof no need for a warranty.

My phone was stolen tried using the protection plan i paid for. Did everything they said i needed to do, and believe me i got the run around on that! Anyways theybsaid they would replace it within 10 business days waited 14 called back they gave some excuse they cant find a replacement phone to send so they would send a voucher for me to purchase a new one. Its been almost a.month still nothing and now when i call they keep transfering me to different departments until finally they hang up on me. This extra protection is a complete WASTE of money and i will never purchase a phone through best buy again!

Always easy to reach. Getting a good service. Very pleasant.

I really like the extra protection & security of having the 2 yr geek squad protection.

I hope I don't need to use it, but glad to have it.

the 2 year protection plan is a great idea when you get a phone. It appears to cover nearly every possibility of phone issues. Hopefully won't need to use it, but better to get it just in case.

Haven't used this but I called to check and they were super helpful for geek squad to file a claim and get me another phone at no price but would pay for another year of this protection when time comes!

You never know when you are going to need this. Definitely worth the price

Affordable and well worth it. Bought protection for many things in the past and hassle free coverage.

Excellent service! All the staff is always available to help

Bought it for my son's phone. He has gone through 3 phones in the last year, so it was a no brainer

Clerk was helpful the other clerks needs to pay more attention to other customers

I have the Geek Squad for my phone and like the peace of mind that my phone is covered by this plan.

Haven't had to use yet.but they did answer my questions quickly.

I highly recommend to purchase geek squad on your products makes it safe to use if you have any issues or drops

I like having insurance Incase something happens to the phone you pay the 200 fee and they replace it.

It really is worth it. I get it everytime I buy a phone from best buy and when my phone breaks all I have to do is go in and make a claim and they send you a gift card and you send them back the phone.

When my brand new laptop's speakers were no longer working, I took it to Geek Squad and they diagnosed the correct problem immediately and helped me exchange it for a functional laptop. Thank you!

It's best to always have insurance for accidents. My kids always find ways to crack phone screens.