Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content
No content

Customer Ratings & Reviews

No content
  • Geek Squad™

1-Year Accidental Geek Squad Protection

SKU:
6291200
See Details

Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,440 reviews

  • Phone warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought phone for my 9 year old nephew, glad I purchased the warranty as his phone screen cracked. Received great service.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • My phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problems with this phone. Great reception.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad services extremely quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team in Las Vegas is great. They were able to service greatly with convenience and timely manner.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Good Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we have not had to use this yet. However, I have had good experience with these plans from Best Buy in the past.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to make a good attempt to keep our newly purchased computer healthy!

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • GEEK SQUAD IA A MUST

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the one of the best things to have if you want EXCELLENT overall protection for all your devices. You can never go wrong with this service.

    This review is from Monthly Complete Geek Squad Protection

    I would recommend this to a friend

  • Geek Sd. service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully havent needed to use the service but love the option of just paying outright for coverage.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • phone insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Quick & 5g ready

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speed, phone moves with 5g service way quicker & comparable to more expensive galaxy phones

    No, I would not recommend this to a friend

  • Geek squad insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to use. Staff is very helpful. Easy exchanges.

    This review is from Monthly Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Se ha roto mi telefono y me han hecho valido el seguro. Recomendable 100% adquir el seguro!

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend

  • 2 yr. Accidental geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Important

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.

    This review is from 2-Year Accidental Geek Squad Protection

    No, I would not recommend this to a friend

  • Quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my previous Motorola and the staff was really helpful and the process was really smooth

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Wonderful purchase addition for everyone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great purchase for those cool have a lot of wear and tear with their daily Electronics. The theft protection addition to the plan is in my opinion the best feature that The Geek Squad offers

    This review is from 2 Year Complete Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Geek squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are always so helpful. I appreciate that they were able to solve my problem and help get my phone replaced

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad fixed software update issue o cellphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 31, Showing 601-620 of 2,440 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.