Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2437 reviews
(2,437 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.helped a great deal and where explaining everything before I left
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection of your devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always good to have protection for your devices. You never know when something may happen to them.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.cancelled after getting my phone provider to cover my phone; my phone provider covers lost phone and theft; Best Buy does not.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Geek Sd. service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get my new phone to work. I made appt. for geek to look at it. He looked at it and said nothing was wrong with it. I need to learn how to use it. I told him that's why I brought it back to get some training. I was told they couldn't have classes now, I needed to find a friend to teach me. I don't have one, that is the reason I brought it to them. Very frustrating for a senior.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good service when needed wgen my electronics break or get lost
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan has saved me several times already. The Geek squad team is amazing and it's definitely worth it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great customer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price. Best Buy never fails.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is important when you buy expensive phones. I have Samsung note20 ultra 5G. Got water damage. Didn't have protection plan.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Good quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone is decent little touchy to learn apps and remove them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we were buying the product agent suggested me the program which was very helpful to have.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed software update issue o cellphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend extended warranty when it comes to all electronics and Geek Squad is awesome every time an issue pops up and it will unexpectedly.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel this is the best way to protect your investment in today's society things happen but I would strongly suggest this protection to everyone
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
2 yr. Accidental geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will really need to see how this works if or when something happens to the Google pixel 4a I bought for my husband.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Friendly Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the option to be able to have such a user friendly platform such as best buy for tech support.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy I had phone protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did use the geek Squad for my Motorola Edge phone. It was exchanged no issues. I was mailed the new phone within 2 days and sent back the broken phone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Phone insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is my phone insurance and I can't complain for the service
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Phone warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel good I have it.Hope I never have to use it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered for the clumsy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to be covered, when getting a phone that is on you everyday, protection will be the last thing on your mind until it slips from your hands. Get protection!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cell phone was very high quality and work well
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are always so helpful. I appreciate that they were able to solve my problem and help get my phone replaced
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
