Customer Ratings & Reviews

Extra coverage is essential when spending big money on electronic equipment. It is a no brainer for sure!

Really great purchase for those cool have a lot of wear and tear with their daily Electronics. The theft protection addition to the plan is in my opinion the best feature that The Geek Squad offers

I haven't had to use this yet. It's good to know I have the protection in case I need it.

Works well when you have an issue with the product it was purchased for

Excellent Customer Service. Highly recommended This Service Contract

Bought 2 years protection in advance and was able to return the months I didn't use for a gift card. Used it for my next phone!

Haven't yet used it but I already have an issue with my phone so I gotta take them up on it

Any expensive electronics, I always get the geek squad plan. It has saved us multiple times!

They really good help they are vert nice always down to help

Didnt use it, but bought it just in case...ya know insurance

The agent that helped me was very respectful and answered all my questions and helped me transfer my info to my new phone.

I bought this protection on all my stuff that are expensive because I wanted protection from bestbuy since they are sometimes known to sell used product (disguised as brand new and unsealed)

Bought this for protection, incase my parents need to change the case or parts

Having a geek squad protection is good for busy people, like who use their mobiles quite a lot.

Glad i bought this for 2 years! Love the peace and mind its protected! recommend this if your buying the Galaxy Z Flip 3! since you never know with these phones :)

Used a couple times overall worth it. Cheaper than phone service insurance

I feel perfect my life going on peacefully because of safety

Infuriating - I drove over 70 miles (each direction) to purchase the in store exchange options for repair and when I needed it, they refused to help. After standing in line for an hour they would not help me in the store. So I had to wait on shipping, then I had to mail back my broken phone. Wouldn't let me drop it off at the geek squad counter (I tried since the return box came without a label). I could go on and on but I have never been impressed with the service and support from Geek Squad. All I got from management was a bunch of excuses. Previous need for help was a screen protector, and the "lifetime " screen protector (over $60) started coming off after a few weeks. Another waste of money and time. Of course when I asked them to replace it, more excuses as to why they couldn't help me.

I broke my phone twice in one year. The agents helped me fix it right away each time, without any hassle.

I didn't need to use it but it was nice to know I had protection