Customer Ratings & Reviews

Luckily i have had to use it yet but its nice knowing i have it just in case

it took me 1 hour to get assistance, i was referred to 2 persons and not get help. The 1st staff just told me to go to another person and i waited a long time. It was the third person who help me.

Always buy the protection on expensive or electronic items. Things happen and with the protection plan you’re covered

I'm not sure why they're able to sell a "warranty" that directly sites on top if a factory warranty they EXPECT to come first. After the second year is when the warranty is worth anything .. read the fine print before you spend your money .. only good for BIG money items that you want to protect for multiple years.

Happy with the insurance I always try to get geek squad protection on all my Best Buy purchases.

Great protection for my phone. It gives me peace knowing that if I mess up my phone, I can take it to get it serviced. I would have the same thing if I bought my phone from Google.

Geek squad employees are warm and friendly and proffesional

Well i have geek squand for 5 years and they have me excellent services i will really recommend

Ive been using this replacement for my devices for so long that i dont know anything else

You don’t wanna buy any electronics from Best Buy without getting the geek squad protection plan. It ease your mind if your drop or damage your product.

I have trusted geek squad for a long time. Each time they were able to educate me in the technical difficalties i have experienced. I know that if there is a problem they got my back.

Having a protection plan that includes loss and theft protection gives me great peace of mind!

I paid an extra $200 for in store free replacement but when I crack the screen it was not in store free replacement I had to pay an extra $200 plus they shipped the phone off and I had to wait two three days to get in their phone

I would recommend that they are very helpful with everything that’s going on with the phone data transfer data to fix your phone everything

Super convenient and better than mobile carrier protection plans

Great service, never had an issue and ive relied on them a few times now

Overpriced--minimal service. Felt it was incomplete. Received better service from before. Agent was courteous.

Excellent service was polite and installed screen protector quickly.

Good investment for all your new cell phones never know when a kid or teenager will accidentally drop their phones

Always get the geek squad protection. Never have any problems but always good for accidents.