Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
to a friend
Geek Squad is always there for you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad I purchased here at Best Buy. They always have quality merchandise. Geek squad really backs them up.
I would recommend this to a friendTV installed fast and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is a must have. Whenever I've had an issue with a covered product Geek squad has never failed me from product replacement to TV mounting.
I would recommend this to a friendGreat service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick to answer all my questions and get me set up when my phone started having issues. They took it serious and got it fixed and back to me quickly.
I would recommend this to a friendI like the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good service will tell anyone to try it.overall service is great
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These phones were really good for new people that come new to America
I would recommend this to a friendI will definitely perchase this again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.9$ and I got my phone money back and a little more thank you so much merry Christmas best buy
I would recommend this to a friendNot really sure about it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The workers are great to assist but insurance not sure I still have to pay to get my phone fix.
I would recommend this to a friendNo brainer coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty program is worry free coverage, to protect your expensive electronic purchases.
I would recommend this to a friendGood protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will always advise anyone to go for insurance. We live in a risky world day to day.
I would recommend this to a friendGeek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with the Geek Squad has been easy and friendly. These protection plans are perfect for bigger purchases.
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!
They don't actually fix it, they tell you to mail
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Considering the price you pay, this is absolutely not worth it. Broken phones still cost $250+. And there is no replacement, you have to wait for them to mail you a replacement then mail your broken phone back. But you also pay an extra deposit so to replace a broken phone costs $500 up front. Ridiculous. I had them charge me $60 for a screen protector that they placed for me (one of those fancy lifetime ones) and it lifted on 2 corners within a few weeks. And the guarantee on that.....nothing. So truly pointless. I will never waste my money on this again.
No, I would not recommend this to a friend
Trust
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not used it yet but I trust that Geek Squad has me covered
I would recommend this to a friendFast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to replace my phone same day when the screen got smashed
I would recommend this to a friendProtection plan on geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection plans in geek squad and fast and best customer satisfaction
I would recommend this to a friendMust have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much easier to have Geek Squad than getting insurance through my carrier. Always have to go through a list of obstacles, but the ease of Geek Squad is great.
I would recommend this to a friendgreat geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied with the service from the geek squad. feel very protected and confident with my devices. worry-free here
I would recommend this to a friendGood offer on phones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy guys and Geek Squad Guys pulled through with the best phone I could have purchased that day. on top of that I was offered the best insurance to go along with it.
I would recommend this to a friendGlad to have it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but I am glad to have it from the reviews I have read.
I would recommend this to a friendWarranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont remember what warranty i got this for but i think it was for one of the phones i bought
I would recommend this to a friendBullet proof
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is something I buy for all my expensive electronics. Bust buy all does a great job on the extended warranty. I have never felt like it's a waste
I would recommend this to a friend