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Customer reviews

Rating 4.3 out of 5 stars with 2440 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,440 reviews
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are amazing they no how to get things done. i love them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gliches and very slow. Its a good phone for someone that only wants to make calls and send text.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its reliable and gets the work done. Sturdy and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice for the price. It provides good protection.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    fyi theres a fee you gotta pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a fee you gotta pay each time you end up using the protection plan and price varies depending on the phone be warned.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy. It is fast. No dealing with manufacturers for warranty. Geek squad agents are so friendly and knowledgable always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you depend on what you purchased, buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is FANTASTIC! Worth every penny! Phones, TV, watches, headphones anything! I've never had an issue with returns or replacements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one for my new Dell Laptop. And have had to contack Geek Squad a couple of times already. It was worth it. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my Samsung Fold 4 from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. I enjoyed purchasing my phone with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replace my phone so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and fast service compare to any insurance services.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesdidalltransferinginformationonallmydeviceshoweverhomepageproblemshows adds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best.they turly very helpfull.and explain the way it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get geek squad warranty on all my purchases. It is hassle free and peace of mind. I am always provided with the best of service with best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, you never know when you will need insurance/protection. I don't get it for all purchases, but for my phone I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease peesey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace mind. Process for the replacement was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to get plan with best buy.other stores home depot etc no good in protection claim as compare to best buy greek sqad. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy phone replacement when yours breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customers service and representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents help out alot and do what they can do for you at their best. I really appreciate it all the services that they have done for me. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell is very important warranty for any of your products you buy

    I would recommend this to a friend