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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 2,442 reviews
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Geek squad Team is amazing and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent moved all the data from old phone to my new phone. As usual bestbuy is best

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't bother with phone "repairs"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minus the huge mess up with using up my warranty and leaving me without a phone for a week because they didn't make sure a replacement phone was at the store beforehand...I guess they're helpful.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind! Love the 2 year complete Geek Squad Protection. Have purchased it multiple times for new Note phones, computers etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my galaxy z fold 4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about Greek service. They respond and work with you .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love B,B.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice people and they are very ez to talk to..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service and great products by this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small item warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased warranties on most of my Best Buy items, and they have never let me down. even minor things were addressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always honor their plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer for all of your Best Buy purchases that offer this plan. Better safe than sorry. Can’t have too much protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad for computer repair at local Best Buy. Professional, courteous. Switched to Total Care Support for money savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have protection for any electrical device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good thing that I got it for my phone because it stopped working and I didn't have to shell out a lot of money to have it replaced...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reparing my cel phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profesional and excellent service. A 1000 star…….$

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use this, but if I do, I have the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you normally have bad luck with electronics, you're better off getting insurance protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worthed to have warranty for any device you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protect for the price. I got it for my s23 ultra.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe paying for protection is a good thing as it has its benefits later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using my items with no issues i bought the warranty just to make sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    faster service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really satisfy with the service fast and good one

    I would recommend this to a friend