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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,442 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its always the best warranty on best buy it literally covers everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it. However, it is worth protecting my investment. I am sure they will come through when you needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for applying my screen protector on my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have for protection against anything that could damage your phone to stop it from working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love to be protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the peace of mind when you purchase this insurance to protect you purchase and the speed and convenience of their service...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value for protecting any purchase above 199.00. They provide lots of help when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my virus protection on my compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are real helpful I need this protection plan on my phone for the type of job I do

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Chris. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    screen me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the ease of it going on and being able to operate my phone without even remembering it there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good insurance and peace of mind, would purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection plan has always paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Specialist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service and Support, recibed Phone + Store,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service for electronics for extended warranty, even the good products can get defective, it's a must for expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone work as it should has a decent amount of space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement of broken phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help on previous phone's very informative slot of help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use before but so glad i had it. I encourage all to purchase this for ease of mind. You won't regret it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not know I needed appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in line the only person there. 3 employees there. I had a quick question about insurance. Middle aged woman rude. Just kept saying you dont have an appointment we can't help you

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. We expect our Agents to offer exceptional service and communication. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope that you will give us a chance to make it right and reach out to us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heve the best buy membership so this was free ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for. If my phone breaks, or gets damaged they always just replace it. Excellent for Sony phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome coverage covers everything from accident to software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service for day-to-day maintenance and overall restoration of products.

    I would recommend this to a friend