Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2437 reviews
(2,437 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for. If my phone breaks, or gets damaged they always just replace it. Excellent for Sony phones.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not used it. However, it is worth protecting my investment. I am sure they will come through when you needed.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Geek Squad for computer repair at local Best Buy. Professional, courteous. Switched to Total Care Support for money savings.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully never have to use this, but if I do, I have the warranty
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
2 YEARS WARRANTY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD FOR 2 YEARS WARRANTY PRODUCTS IM.RECOMANDED TO ALL
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
They always honor their plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no brainer for all of your Best Buy purchases that offer this plan. Better safe than sorry. Can’t have too much protection!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This protection plan serves its purpose. I would not go without it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I heve the best buy membership so this was free ..
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good To Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had to use it but is good to know I have it just in case I need it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend geek squad to protect your investment and returns are easy.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Phone sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Most awesome place in Tucson and I will recommend any to this store. I get in and out
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad repaired my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to fix my phone and my needs nicely
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this as outstanding. Would do this over again. Thank you
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you normally have bad luck with electronics, you're better off getting insurance protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy always gives us the happiness of all these perks they are offering.
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for me I exchange my cellphone and It was super quick
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your time or money on this!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This did absolutely nothing for me. I was sold on a certain coverage and when i needed it, i was told the deductible was higher and i would not receive the level of service promised. I ebded up fixing my phone outbof pocket somewhere else. 90% of the squad has an unhelpful attitude i see them treat other customers badly in store and don't trust someone like that with any device.
This review is from Monthly Complete Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Was assured
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protecting your phone is always better than cracks
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good thing I got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good thing that I got it for my phone because it stopped working and I didn't have to shell out a lot of money to have it replaced...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This coverage is a must have. I highly recommend! The price is fair.
I would recommend this to a friend
