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Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,437 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for. If my phone breaks, or gets damaged they always just replace it. Excellent for Sony phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used it. However, it is worth protecting my investment. I am sure they will come through when you needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad for computer repair at local Best Buy. Professional, courteous. Switched to Total Care Support for money savings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use this, but if I do, I have the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YEARS WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD FOR 2 YEARS WARRANTY PRODUCTS IM.RECOMANDED TO ALL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They always honor their plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer for all of your Best Buy purchases that offer this plan. Better safe than sorry. Can’t have too much protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan serves its purpose. I would not go without it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heve the best buy membership so this was free ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good To Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but is good to know I have it just in case I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend geek squad to protect your investment and returns are easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone sales

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most awesome place in Tucson and I will recommend any to this store. I get in and out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my phone and my needs nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rate this as outstanding. Would do this over again. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you normally have bad luck with electronics, you're better off getting insurance protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always gives us the happiness of all these perks they are offering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for me I exchange my cellphone and It was super quick

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your time or money on this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did absolutely nothing for me. I was sold on a certain coverage and when i needed it, i was told the deductible was higher and i would not receive the level of service promised. I ebded up fixing my phone outbof pocket somewhere else. 90% of the squad has an unhelpful attitude i see them treat other customers badly in store and don't trust someone like that with any device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Was assured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your phone is always better than cracks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good thing I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good thing that I got it for my phone because it stopped working and I didn't have to shell out a lot of money to have it replaced...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coverage is a must have. I highly recommend! The price is fair.

    I would recommend this to a friend