Customer Ratings & Reviews

Not worth the time or money. Cost you more money for them to replace the phone that you already paid for the protection plan on. After the phone mic went out, we went to best buy because we bought a protection plans so it's supposed to fix the problem right. Wrong not only will it take 5 to 7 days to receive a new phone We need to pay an additional $40 just for them to send it to us. No 5 to 7 days may not sound bad but we bought the phone in store not online we're going to be without a phone for almost a week and $40 more out of pocket. Granted we already paid $60 just so we had the right to come and use their protection plan. Unfortunately this isn't the first time we've had this problem with their protection plans. Somehow we always lose money from what the base prices that we paid for after being told that no matter what if something happens to the product we're going to get the amount that we paid for it when we purchased it. After trying to claim it on multiple items every time we get chipped and they get more money out of us just so we can have the item close to what we originally purchased. So in truth you're better off not to buy the protection plan and just plan that you're going to have to buy a new one when something happens. Because you're just going to waste your time arguing with them and they're going to get more money out of you.

Still got it! worth having as ai drop my phone a lot..

I like the protections at geek squad at best buy good

Great protection from very very price. Definitely get this coverage over the manufacturer

U will never feel more safe. I always worry about phone damage and this gives me piece

They are really good insurance to get i lost my phone last month and they send me a full money it a great company

Plan when you need it the most...monthly or yearly plan

Always recommend the Geek Squad protection. Never know when you need further assistance and replacement.

Great to have a little bit of insurance and reassurance for the electronic that you have spent alot of hard earned money on

Must have for any device! Geek squad always takes care of me!

My Refrigerator handle was sliding off. Geek Squad fixed it yesterday in less than 10 minutes. Excellent service

I had used this service before and I love it. I really recommend this service when you buy products what you really care.

I always get the protection plan. They have the best protection plans and there's no hassle ever.

I always get geek quad protection for all my purchase.

Great pertection and great service they will help and repair any problems or issues you have

Haven't had to use it yet but no problems in the past.

purchased an unlocked phone. Protection for my phone is simply a smart move.

My geek aquad service was as expected, always perfect and greatly apprecieated always a job well done

It's always a good idea to get some kind of reassurance when it comes to tech support!

Highly recommend the protection Hassle free super fast