Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2440 reviews
(2,440 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Never know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like getting the geek squad protection for our electronics because you never know when something can happen
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plans with Geek squad is always a must. They Always help and fix all your issues.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No worries
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plan covers anything that could happen to my new galaxy S20 including loss. A wise investment for your investment.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Waste of time and money. ...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the time or money. Cost you more money for them to replace the phone that you already paid for the protection plan on. After the phone mic went out, we went to best buy because we bought a protection plans so it's supposed to fix the problem right. Wrong not only will it take 5 to 7 days to receive a new phone We need to pay an additional $40 just for them to send it to us. No 5 to 7 days may not sound bad but we bought the phone in store not online we're going to be without a phone for almost a week and $40 more out of pocket. Granted we already paid $60 just so we had the right to come and use their protection plan. Unfortunately this isn't the first time we've had this problem with their protection plans. Somehow we always lose money from what the base prices that we paid for after being told that no matter what if something happens to the product we're going to get the amount that we paid for it when we purchased it. After trying to claim it on multiple items every time we get chipped and they get more money out of us just so we can have the item close to what we originally purchased. So in truth you're better off not to buy the protection plan and just plan that you're going to have to buy a new one when something happens. Because you're just going to waste your time arguing with them and they're going to get more money out of you.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
basic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, purcase with my microsoft duo 2 due to 4 panels of glass
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
It paid off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It paid off to have since I broke the camera lens on my phone, they just replaced the phone.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great phone great switch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect flagship phone, great feel and my first flagship
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never and regrets when purchasing this service.Especially with big ticket items.Geek Squad.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
worth every pennie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan has saved me many times and its worth every pennie!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plan has saved me many times and its worth every pennie!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my sons ps4 and they were so nice and polite and they set up an appointment to be able to fix it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use the protection plan yet, but it covers so much! I'm glad that I bought it with my new phone.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed my computer that randomly crashed and was able to switch over info from another computer.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always had the best experience with Geek squad protection.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
These geek squad protection plans are great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These is a great for a backup and we’re tension less about our phone .
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection program wprks great whenyou have a accident onn your phone
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have if something happens to your device make you feel good about the purchase that you made.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great to know I'm covered. I haven't had to use it but i am confident it will be excellent.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They put on my zagg cover and it was executed perfectly so far so good
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mobile wizards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad are aleays helpful with any electronic issue especially mobile devices thank you
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend
