Customer Ratings & Reviews

The cell phone was very high quality and work well

Excellent and quick services! My computer wasn't working correctly in the middle of the pandemic, but they could fix it in no time.

We have used the Geek Squad for other issues in the past. Super polite and always helpful.

Beats replacing phone, gives you peace of mind when using your phone actively.

Insurance/Protection for my BLU G9 Pro cellphone for 1-year warranty. Really good phone to have insurance/protection for. Keep up the good work!

I usually don't get protection plans. However whenever I purchase something at best buy I get the geek squad protection plan. So easy to just walk into a best buy and they help you with no hassle.

Geek squad is my phone insurance and I can't complain for the service

Love my new cell phone it has a lot of great features and more memory space. And the tech at the store was amazing with helping me set up my phone. Awesome customer service.

The 2 year purchased plan I got at best buy has been used a few times and this plan is a must have especially on expensive devices.

Thank the Geek Squad, they've saved me plenty. Some items can be difficult to repair or replace but some are easy

It is always good to have protection for your devices. You never know when something may happen to them.

They really good help they are vert nice always down to help

I'm happy so far. It works great. I got notice its changing to mail off product instead of store replacement. If this is changing. It should only be for upcoming purchases not past purchases.

I am happy with having a monthly plan cause if I break my device I know they have my back. The benifit as well if I decide to sell early I can cancel it anytime knowing I won't lose money in the future.

Don't think this is worth paying for. I purchased it for 2 phones and when one of my phones started having issues, I was going to have to pay $100 just to have them look at my phone, with no guarantee that it would be fixed or replaced.

Excellent Customer Service. Highly recommended This Service Contract

I used to get this more often but not as much recently, I always been a person to do everything by myself just because I feel more comfortable and knowing what I can do, but it is great especially for Elder people just because they can't get in the stuff areas and they're always there to help, if you ever go inside the Best Buy building you might have a little weight if everyone else is using it that's the only CON that I really noticed

When we were buying the product agent suggested me the program which was very helpful to have.

Works well when you have an issue with the product it was purchased for

Great customer services thank you for your help yeye