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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2431 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,431 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a great service. I have had many great experiences with ALL of the agents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great monthly protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone. It gives me peace knowing that if I mess up my phone, I can take it to get it serviced. I would have the same thing if I bought my phone from Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been a life saver. I drop my phone broke it. I got the replacement the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use the service often. When I do. I get expert and professional service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good after 2nd year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure why they're able to sell a "warranty" that directly sites on top if a factory warranty they EXPECT to come first. After the second year is when the warranty is worth anything .. read the fine print before you spend your money .. only good for BIG money items that you want to protect for multiple years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek installed my TV fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted everything. I need to call for them to come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best people work here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have trusted geek squad for a long time. Each time they were able to educate me in the technical difficalties i have experienced. I know that if there is a problem they got my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Mobile Services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me professional phone assistance. Have never had a problem with Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for giving you peace of mind in case of accident

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're there when you need them!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used them in the past. Dependable n Reliable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Confused

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember odering or asking for this. Hope its part of the phone purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad has me protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the protection on my phone. I always take the warranty because you never know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best costumer service and very polite. I walk in and out the store fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best plannod best buy. This keeps my mind tension free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insirance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an insurance , hevent try yet but i hope it cover what it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whenever I need advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great. The services they provide are quick and problems are taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to have peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Geek squad to be on a safer side coz my boy is a diesel tech & he messed his S20 bad last & I had no warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good alternative to your cell phone providers plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I went with GeekSquad for the cell phone plan as T-Mobile was a lot more with the same value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth its weight in gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has saved my bacon more times than ive purchased it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must! They are helpful, knowledgeable, & genuinely care about providing an experience that serves you, the customer. Thank you Geek Squad!

    I would recommend this to a friend