Customer Ratings & Reviews

It’s the only option if you buy from Best Buy. Unless you have a choice for apple care.

They helped me with my pc problems and they are wonderful and I truly do love that they are very helpful once you actually to a professional

I bought the plan to cover my phone in case something happened to it. Less than a year later i dropped the phone and broke the screen. So i visited my local BB Geek-squad, only to find out there would be a $90.00 deductible!! That's a quarter of the price of the phone! Add the $80.00 i paid for the plan, now I'm almost at half the price of the phone! What a sham, the salespeople are really good at making it sound like the plan is the best thing since sliced bread, that you've got nothing to worry about if your device fails/breaks/gets hit by lightning, run over by an M1 tank, or sinks to the bottom of the Mariana Trench, they just forget to mention that you're going to have to shell out more of your hard earned cash in order to make this costly plan work.

Always great service from underpaid workers doing their best!

This is a great thing to buy because you never know.

The best. If you brick it turn it in. They will mail you out another. Great if plaing with diff os or roms.

this was very useful for when people drop their phone and need help to get it fixed

This warranty gives you peace of mind. I purchased an OtterBox case that's the same as buying a 2-year warranty

good to buy just incase something happens to your items you never know ,but it covers awesome no issue when using when you have too ,its a must buy trust me

The Geek Squad is definitely a great service, and has great, skilled agents, that are abltle to resolve all issues.

Good gggggggggggggggggggggggggggggggghgggggggggghg

Thankfully I've never had to use the warranty but I know as other warranties I have three key Squad that way stand behind their warranty and their product

It's insurance. Not a lot to say except I have used it in the past and there were no questions asked..

The guys couldn't fix my phone and simply sent me a gift card to buy a new phone! Would recommend!!

An absolute must for a brand new cell phone!!!!!!!

Great help in setting up my phone, the the squad knew what they were talking about very good help and very knowledgeable

Wonderful service that you should definitely purchase with an expensive phone purchase. I like knowing I have the Geek Squad for help with anything on my Samsung Note 20 Ultra.

Was good for protection when i come to the storage my phone was broken

its one of my best purchases and the pricing was great

It is charged to your card each month and they will repair or replace your item if it no longer works