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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,442 reviews
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best my phone cracked free replacement no questions asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best repair service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with geek squad and what they offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent explained details about my purchase and was very helpful. Great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mitchell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yesdidalltransferinginformationonallmydeviceshoweverhomepageproblemshows adds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never a issue when the time comes to make a claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Precautionary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it but have had good experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ph coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it especially if you've bought a flagship phone at up to $1K.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very considerate and helpful. Did a great job installing a screen on phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customers service and representatives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents help out alot and do what they can do for you at their best. I really appreciate it all the services that they have done for me. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good comes in handy with little kiddos in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it gives me some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, you never know when you will need insurance/protection. I don't get it for all purchases, but for my phone I got it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives a peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately I have not used it, but it is great to have a peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues but i think the store got them finally resolved them now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to get plan with best buy.other stores home depot etc no good in protection claim as compare to best buy greek sqad. 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They solved my problem in a decent amount of time, with professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good plan to protect the phone. I'm satisfied and recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell is very important warranty for any of your products you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so thankful for having geek squad insurance...lost my phone and was easily replaced by best buy...friendly and knowledgeable customer service...

    I would recommend this to a friend