Customer Ratings & Reviews

How best to protect you investment in this phone. Geek Squad is great. I have used them many times though the years and never have I been disappointed by service. The know how and willingness to assist whenever needed is a standard in retailing. The cost is reasonable and protection against damage or loss immense.

Who doesn't love a great repair team!? literally the best i've seen from any real team and always have wonderful costumer service and help with any issue you have whether thats tech problems, tech fixes, or questions you have they are the standard.

The sale rep recommended to buy this insurance in case of unfortunate event and sadly it did happened I lost my phone and Bestbuy gave me a store credit since I had an older cellphone model.

Love love the set ups Best Buy has for stuff you get there it’s like they back up there back ups and it’s alwys worked great for me! They have alwys taken care of me and I appreciate them so greatly!

I use this as insurance on my cell phone, so far over 4 different phone models I have only had to use it once, my phone freaked out I took it in to best buy they gave me a loaner phone and sent my phone for repair, turned out it had to be replaced, they got my new phone in and transferred all my data and at no additional cost to me

I always get 2 year Accidental Geek Squad Protection Plan with my purchases when it is available because I have a large family with little ones and I'm always on the go. I have made use of my protection plans and am a very satisfied elite member. I definitely love shopping at Best Buy for their superior quality, their excellent support system, and pick up and returns, they also deliver for free.

A must have if you are not familiar with IT language and don't have time to get into it. They also come to you if you don't have time to drop off your item. Always very courteous and patient in explaining the problems your item might have. i highly recommend it.

The geek squid is such a good thing to get. They are always available to help or answer any questions you might have.

Yo i have had the worst 2 or so years in the history of my cellphone use. Thank god for this protection program. You have to pay 200 dollars for every phone damaged but i think i am on my 5th maybe even 6th. It mad things easy and less expensive

I haven't my made a claim I think t that is will be the rest of the purchase. I got this after I shattered a phone.

I have never been disappointed with the geek squad service and professionalism during all of my purchases i have added the geek squad protection plans and i have had to use my protection plan more than a few times and never disappointed!

Its necessary becouse this cell phones are very fragile. Its the second cell I break and no often fall down, and the old one had hard case too My son has an Iphone and it fall many times and never broken. I prefer samsung but I am thinking in change for this problem

I have not used this service yet. I had broken the screen on my old phone and figured it was time to get protection. 1 year protection was worth the amount paid. I figured a phone is good for at least a year before you want to upgrade technology.

Do yourself a favour and buy it I bought a brand new S20 ultra note and 2 days later it was broke and how to go buy a new one if I had this insurance the 1st time out of the spin able to go and get me a new 1 but instead I had to buy 2 of them

It's a great phone cover and the collar and it feels like good rubber

The agent did the installation perfectly ,though it takes like two time visit bcos my car need to be wire manually

The agent helped me real good and explained everything well to me

Have it but haven’t had the need to use it yet but gives me confidence knowing that I have it

This plan is great ,i think that as long as the phone lasts for a year should be okay.

This is the second time I get the complete protection, and I am happy I did in the first time. In a random day, my old phone fell and hit the ground, shattering the screen. They were super fast in solving the problem for me.