Customer Ratings & Reviews

The geek squad installed two TVs and ond TV mount for us. Set both TVs up and explained everything to us. Was very professional and nice. Left no mess.

Bought this for my phone to protect it just in case I drop it, from my past experience Geek Squad did an amazing job replacing and fixing my phone.

I always purchased any electronics from best buy because they have good quality

The employees were able to connect and transfer all information from one phone to the other

We buy geek squad protection on all electronic items purchased from best buy because they are wonderful with questions and standing behind products.

Always a great option to purchase this. If your device ever breaks, you're covered.

Purchased for those "just in case" incidents that happen with phones. Our lives are in our phones so we may as well protect it properly.

Always those guys have a good service and try to find a solutions to the problems

I prefer BB insurance plan over providers. If phone can't be repaired, they'll get you a new phone; not a "refurbished" like the carriers do. And it's cheaper

Always have fixed my problems with ease! If they couldn't fix it they replaced it I will always buy warranties for my expensive things.

very satisfied with the service from the geek squad. feel very protected and confident with my devices. worry-free here

[Employee of bestbuy] Great. Awesome inexpensive and great cant recommend enough

[Employee of bestbuy] Great phone and service at Best Buy. We enjoyed every minute.

I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

I could not sleep well at night knowing that my new, not to mention, very expensive phone is not insured. I would have made my life extremely difficult.....

This is absolutely fantastic! When my phone was stolen, it was a quick and painless process for me to get a new one through Geek Squad Protection.

It's a it's a great protection plan as Especially if I lose it or it gets stolen I can replace it with a brain knew New phone instead of refurnished phone

Lost and stolen protection is always a must when u have kids. My son is forev ever losing phone

GOT THE 2 YEAR PLAN, VERY ECONOMICAL COMPAIRED TO MONTHLY PAYMENT PLAN. PHONE IS A BIG INVESTMENT AND ACCIDENTS CAN HAPPEN SO IT MADE SINCE TO PROTECT IT.

I will never ever purchase geek squad. I anyone i know i will talk them out of it to. It has been a nightmare... so i brought my phone into Moreno valley, CA. Location. My phone was taken from me for repair. Than i got a email from geek squad to pick a date and come get it. So i did. But the part was i had the different emails with three claim confirmation numbers. When i got to store no phone anywhere. No record. I showed them emails and everything. Than some kid who is telling from the lost prevention team told me and i quote, go p*** off. I saw our employee hand you your phone. Than leave with it. And i don't care if you got a email with a conformation number. Leave my store at once. Than guess how my call to geek squad went. A foreign person who's English I'd terrible and i couldn't understand. Bye bye note 20 5g ultra.