Customer Ratings & Reviews

Worth having for any accidents that happen. They are always super helpful

Was good for protection when i come to the storage my phone was broken

It’s a awesome phone and I like them. These phones are a gift and I gave them family members

Never had to use it yet, but I would not buy a car without a warranty so why would I buy a phone without a warranty

Its a warranty. It is a good thing to have. Always a good idea to get the warranty.

This thing has saved my bacon more times than ive purchased it

The best plannod best buy. This keeps my mind tension free.

I got my headphone taken care of through greek squad.

Hope the service is good when i need it, but havent gotten to test yet.

Never needed to use it but since everything is expensive these days it's great to have ease of mind if anything goes wrong or needs to be fixed.

Purchased a 2 year protection plan with my Samsung Galaxy S10 phone for $181. Went to Geek Squad in Paramus to get a cracked screen fixed under warranty. They told me they don't actually change the glass or service Samsung phones, just send you a replacement phone & you send the old phone back to them. Great! Problem is there is a $199. charge....So to get them to honor the $181 plan I purchased, I have to give them another $199...Spoke to several employees & an Supervisor at Geek Squad. They understood my frustration but would do nothing. Have had Geek Squad plans on refrigerators, TV's but this one will be my last. Last purchase at Best Buy too. According to the supervisor, the salesman should have explained this to me.

I took this protection plan out with geek squad because they work quickly to fix any problem if I have one with my new pho e

Stay protected. Stay protected. Stay protected. Stay protected.

Great for giving you peace of mind in case of accident

These plans are great, I will always buy new phones from BB if I can just so I can get these plans instead of the protection insurance through carriers.

They informed me of everything that is covered. It makes me feel more confortable knowing that if anything happens they will fix or replace the device.

Havent had a need to use it. So can't quiet give a better feedback.

Great help on replacing my device, since original was defective.

Quick service and reliable! Was thorough and explained everything with ease

Cant Go Wrong with the 2 year review! These phones are too easy to break and are with us wherever we go, just buy it and thank yourself later!