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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2442 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,442 reviews
  • Rated 5 out of 5 stars

    Geek Squad hasn't let up down yet-besides the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad makes having a phone affordable. We will always be insured!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection, yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to get the geek squad protection for pretty much everything. You never know when you're going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geat Selection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love LOVE my Samsung S23 Ultra! The picture quality is insane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warrantee for the new phone , a must have for your new investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps my mind at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like how my phone is covered, gives me peace of mind. I just dont like the amount i have to pay if I put in a replacement request (it is high).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont remember what warranty i got this for but i think it was for one of the phones i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty program is worry free coverage, to protect your expensive electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spuckea2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone screen had Crack. They recommended replacement and handled the paperwork. It was about 2 days and phone was at our home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uselful.. comes in handy. Would reccomend.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fyi theres a fee you gotta pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a fee you gotta pay each time you end up using the protection plan and price varies depending on the phone be warned.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for my product. Friendly customer service and great feedback.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV easily and quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV much better than I could have so that was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had need for this as of now. However, I know that I will receive excellent, professional service if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan-Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a safe guard in case I drop the phone, I hope not but one never knows-I get tired and their the phone goes on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy. It is fast. No dealing with manufacturers for warranty. Geek squad agents are so friendly and knowledgable always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you depend on what you purchased, buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is FANTASTIC! Worth every penny! Phones, TV, watches, headphones anything! I've never had an issue with returns or replacements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen saver is an excellent product. Totally recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has saved me many times and its worth every pennie!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect and splendid and awesome.service was really great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection u could get especially if u have a accident with your phone....i have used this before and always a great purchase.

    I would recommend this to a friend