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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,437 reviews
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its reliable and gets the work done. Sturdy and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Everybody helped us. Service good. My favorite store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement process was smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone, it has excellent features and a good picture quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    spuckea2021

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone screen had Crack. They recommended replacement and handled the paperwork. It was about 2 days and phone was at our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that these guys are in place. I had some queries about something and these guys made sure I was protected. Thanks to them I'm fully loaded with my device protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are amazing they no how to get things done. i love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They informed me of everything that is covered. It makes me feel more confortable knowing that if anything happens they will fix or replace the device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad/ protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud and the protection has always been a big help! You never know when something can happen to your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans are great, I will always buy new phones from BB if I can just so I can get these plans instead of the protection insurance through carriers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice service, don't have to ship your stuff some where and wait forever. So far I am happy with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handy Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has come in handy for me. I have dropped my phone in the pass and damaged it. Geek Squad come to my rescue and replaced my phone with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had need for this as of now. However, I know that I will receive excellent, professional service if the need arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has great protection plans with any products that Best Buy has and they never disappoints me at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my Samsung Fold 4 from Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome. I enjoyed purchasing my phone with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replace my phone so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good and fast service compare to any insurance services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working in construction is bad for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a nanny or something don't worry about it. If you cycle, work any job that requires effort. just do it, if you get bored with the device smash it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan-Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this as a safe guard in case I drop the phone, I hope not but one never knows-I get tired and their the phone goes on the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Z flip 5 g

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very misleading and hard to find infi o. Hiw to fix my phone which is protected.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidental protection on all your phones is a must have for yourself or your family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best.they turly very helpfull.and explain the way it works.

    I would recommend this to a friend