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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,437 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection u could get especially if u have a accident with your phone....i have used this before and always a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal as far as the price havnt had to use it yet though.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy phone replacement when yours breaks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease peesey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the peace mind. Process for the replacement was easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very nice for the price. It provides good protection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan was one of my best purchase for my phone. I know that I have good services without having to pay super high prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    keeps my mind at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just like how my phone is covered, gives me peace of mind. I just dont like the amount i have to pay if I put in a replacement request (it is high).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love B,B.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice people and they are very ez to talk to..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is easy. It is fast. No dealing with manufacturers for warranty. Geek squad agents are so friendly and knowledgable always.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    fyi theres a fee you gotta pay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there is a fee you gotta pay each time you end up using the protection plan and price varies depending on the phone be warned.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal compared to equal service offered by cell carriers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reparing my cel phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Profesional and excellent service. A 1000 star…….$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been extremely helpful in the past. Their protection plan has come in very handy with my laptops over the past year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you depend on what you purchased, buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is FANTASTIC! Worth every penny! Phones, TV, watches, headphones anything! I've never had an issue with returns or replacements!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great service and great products by this company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my lost cellphone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service from Geek Squad, by Best buy. Its worth for costly devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Great service. Great pictures!! Incredible service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this one for my new Dell Laptop. And have had to contack Geek Squad a couple of times already. It was worth it. Thank you Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Can't Live Without It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best value of all warranty support contracts. The service out performs the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. Geek squad Team is amazing and worth it.

    I would recommend this to a friend