Customer Ratings & Reviews
Customer reviews
Rating 4.3 out of 5 stars with 2442 reviews
(2,442 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
to a friend
Rated 4 out of 5 stars
TM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased item to protect grandson's cellular phone.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.. It's always a good idea to have protection for a device
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your valuables
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely comes in handy when you are on a prepaid plan such as straighttalk whom dont offer an insurance phone plan
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent moved all the data from old phone to my new phone. As usual bestbuy is best
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek protection tò my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I feel confortabile of my devices are getting damaged
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its reliable and gets the work done. Sturdy and easy to use.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bob
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the price of these phones I need protection. In the pass when I had geek squad plans it work out great,
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Do not use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My phone was stolen tried using the protection plan i paid for. Did everything they said i needed to do, and believe me i got the run around on that! Anyways theybsaid they would replace it within 10 business days waited 14 called back they gave some excuse they cant find a replacement phone to send so they would send a voucher for me to purchase a new one. Its been almost a.month still nothing and now when i call they keep transfering me to different departments until finally they hang up on me. This extra protection is a complete WASTE of money and i will never purchase a phone through best buy again!
This review is from 2 Year Complete Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
They always honor their plans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a no brainer for all of your Best Buy purchases that offer this plan. Better safe than sorry. Can’t have too much protection!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plans are great
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This is great for the product, 100% recommend. Thank you.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good thing I got it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good thing that I got it for my phone because it stopped working and I didn't have to shell out a lot of money to have it replaced...
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad resolve my smartphone problem quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good insurance for all purchases I made and quickly
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The best place to buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the item great price. I shopped around and this place definitely has the best prices versus the competitor
This review is from Monthly Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
S22
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used Geek Squad for computer repair at local Best Buy. Professional, courteous. Switched to Total Care Support for money savings.
This review is from Monthly Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ease peesey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have the peace mind. Process for the replacement was easy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Small item warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have purchased warranties on most of my Best Buy items, and they have never let me down. even minor things were addressed.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.if you normally have bad luck with electronics, you're better off getting insurance protection.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek Squad replace my phone so fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and fast service compare to any insurance services.
This review is from 2 Year Complete Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
never a bad choice to get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet on this, but they have helped me out before no problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
