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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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  • Value

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,437 reviews
  • Rated 5 out of 5 stars

    Great for phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Will fix your phone, etc. They are quick and professional. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, super easy to install. Tons of fun. really sets the mood for any party or event.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best place to buy cell phones in part because of their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan comes in handy (as long as it's not too expensive then there's no point).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest a warranty for ANYONE making a major purchase like this.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Lucky Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always such a nice back up since i have a 2 year old. Just a nice ease of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like The Added Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel confident that Geek Squad will take care of all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I repurchased protection on this phone as it was a gift and wanted the person to be happy with the gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry plus worthy. Get it if kids touch phones or a heavy phone user.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD A PROBLEM WITH THE PHONE AND IT WAS FIX ON THE SPOT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend geek squad service and coverage on any expensive item you buy. They are worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't needed the service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the service yet so its difficult to rate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my experience I would do it all over again just wish u could add insurance at any time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mostly happy but mostly disappointed about phone w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time its great unless a expense product then they want u to pay more for the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any electronics always get a warranty Best buy has the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is something great to have just in case. So far so good and hopefully it stays that way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but nice knowing I have it just in case for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but nice knowing I have it just in case for my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this service for my new Samsung S21+ phone for extended protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was extremely helpful and knew how to answer every single question i asked.

    I would recommend this to a friend