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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2437 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

86%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,437 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having this extra protection for my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get this with new devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this plan when I get a new device. It provides piece of mind.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vague Associate explanations, Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to ask questions, as you'll learn the sales associates do not disclose the limitations of that you will be required to pay at least 70 or more dollars to have your item serviced. Cracked screens on the phone are not covered... regardless how many times you ask the associate, " cracked/ destroyed screens are covered, also in the event of a significant drop?". The associate will say, "Absolutely!". Service department will say, " Nope, not covered." Appears Best Buy should adequately train their associates, and retain and management spot check associate transactions, to ensure they are disclosing pertinent information and communicating accurate service. In more disgusted with the vague manner in which they want you to pay $180 to cover a device without being honest about service. It looks bad for the company, when honesty and respect is not part of their business practice. Appears Shady!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty I always get the bestbuy warranty never disappoint me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have if you are clumsy. Not to expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection you never know what can happen accidents happen often

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is easy to use when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a great idea to get complete protection!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad quick an friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a appointment, quick on schedule..an very friendly...service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned the hard way. If you have a nice phone, get this. Good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't need to use it but I'm confident!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used it but I'm confident best buy/ geek squad gots my back on my gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet but love having the peace of mond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got to have coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is so much that this protection cover. It is good to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service as if yet !!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good to buy protection on apliances if something gos wrong they fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something we all need but don’t know how much until we really need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2yearprotection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having this protection for my phone in case it gets damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had a reason to use it yet but it should be fine if I were to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they did great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection for a brand new cellphone my husband is happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have peace of mind when purchasing

    I would recommend this to a friend