Customer Ratings & Reviews

Great investment. I carry my laptop with me 7 days a week so things happen! Getting my laptop repaired or replaced within 2 years in a great ease of mind.

We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

If you buy any type of electronics always get the protection. I have used them in the past and they are very good easy to claim and will get your item back to ASAP

I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.

I don't have the complete money to pay the extended guarantee.

Very good coverage and gets the work done very fast.

Great for small spaces, material are stronger that I thought

The accidental geek squad protection has expired but it has not developed any fault since then.

I would recommend this on any device like laptops. Especially for your students. It’s worth every Penny. Gives me that peace of mind.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

Gives me piece of mind. Also. the terms and conditions are easy to understand.

3-Year Accidental Geek Squad Protection always purchase

Its money well spent. I have had the need for GeekSquad to bail me out more time than I can count.

I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.

Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

Have not yet had to use the services for the laptop i bought

no reason not to get this if you are buying a laptop, accidents happen. good service and chances are you have a local best buy, better than an online service that you might have to send your computer out

I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!