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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11747 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 11,747 reviews
  • Rated 5 out of 5 stars

    Important add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad actually helps. These professionals are trained. I like how they ease my worries and explain what the issue is and how it’ll be fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it, and haven’t had to use it yet. But always a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection is the best product insurance I’ve heard of. I was very hesitant to buy a $1,000 laptop before I knew about this. Awesome deal and awesome coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    downloaded my software on computer - not available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad downloaded my software for my new computer quickly and perfectly. Unfortunately they are unavailable now due to virus, I'm hoping they extend my annual membership!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for connecting with us on this. We're glad that you've had great experiences so far! We wish we could help you out right now! Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 so we can find out a way to assist currently.

  • Rated 5 out of 5 stars

    Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad service when its available. They are knowledgeable and if i need their help they make it easy to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this for my work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My work paid for my laptop, but they don’t cover repairs. I figured I should get this accidental protection since geek squad always does a good job covering my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad computer coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me comfort to know if anything happens I am covered. Living with teenagers and little kids it gets crazy. It’s good to know geek squad has my back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranty Money Can Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally would get the warranty for every electronic device I buy from them. So that I can have peace of mind knowing that whatever product I buy it's well protected!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used it one time. glad I had it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wierd experience after use, I was contacted because of some sort ofmix=up. Not sure what happened in that case. Otherwise, the turnaround time could be shorter regarding replacement. It interferred with university courses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved the day. Twice! More than payed for itself over 2 fixes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased a really good laptop and what to have covered just in case something happens, that is why I purchased the GREEK SQUAD accidental protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased this warranty. I have peace of mind should and animal or a child accidentally does something to it, I know it’s covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt was there ever a question to get Geed Squad on all electronics. This is a must and if the product needs to be replaced, you'll always save a pretty penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response and ease of use. The service provided is always quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good always there to help you. I like this additional service just in case something goes wrong with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work is quality and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with a couple of my computers in the past and my issues are usually fixed . The techs explain everything well and ask before they proceed with fixing lap top

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents checked my device promptly and were professional with their communication and service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the safe guard for electronics devices.

    I would recommend this to a friend