Customer Ratings & Reviews

Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...

We haven't had to use this protection plan yet, but just knowing that we have it puts us at ease knowing that if anything happens to our device, it'll either be repaired or replaced. Well worth the minimal cost.

Agents checked my device promptly and were professional with their communication and service.

Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

It’s always good to have the extra coverage in case of an incident protect you against viruses, phishing, etc.

Geek squad always available. Never worry about getting an appointment right away. Very efficient!

They’re very efficient and available always. No hassle

Geek Squad is all ways there to help you and the guys are all ways professionals and nice people.!

Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

Good to have the safe guard for electronics devices.

Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

Great protection when needed! Everyone should buy this watch

This a absolute luxury to have and is absolutely worth it

I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

The agents walk me through my laptop to eradicate some spyware and virus that had gotten on the laptop. The Geek Squad is "dope" (that means they were great)!!

1 Year accidental damage replacement plan, what's not to like? Great piece of mind and hassle free. I'm a fan of the plan!

I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

Always get Geek Squad Protection. It pays for itself, and you won’t regret it. Yes, sometimes you won’t need it, but the times you do, you’ll be very grateful!