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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11761 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 192 Showing 3,821-3,840 of 11,761 reviews
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the geek squad is good but I didn't realize that purchasing it I was still having to pay if I had to have a house visit. So at that point I probably would not have purchased it..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Be Ready!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I made the purchase for extra protection. I just want to be prepare just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very great because I have kids and in the past they have spilled things on my older computers. Recommend if you have kids or you yourself are clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appointment was quick and convenient for me. The staff was nice and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy it again and tell my friend family about the products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the knowledge that when something goes wrong with any of my electronics, I have a quick and reasonably priced was of getting them fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will recommend the best parts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the problems with downloading and adding apps to your phone, computer or tablets, I highly recommend everyone get this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got extended warranty just because its a smart thing to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection if youre clumsy like me!! Also ive noticed my things usuallt start acting funny after two years so(: a great option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew every year and actually had to use it in 2021. It was a no hassled, no problem fix for Best Buy to help me fix my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad solved my problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have always been good to me and fair I am glad I choose to go to these gentlemen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 2 yr Stand alone warranty -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excited to use the 2 year warranty if accident happens. Good for me since I am not a frequent purchaser of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I usually dont buy protection plans, but after dropping my last laptop, i know better now . Good price, not too expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you don’t need it, you got geek squad to protect your laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always deal with them, I never find a problem with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minor investment for big problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it. Definitely recommend to anyone who needs that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy but with the help from the geek squad I can maneuver through almost anything and when I can’t they are there to take over. Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing i have this service available when and if i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a value if used just once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men in Rosenburg and exceptionally competent and patient. Took computers in to migrate data from one to the other. They had it done that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have the geek squad protection. Each time i have had to use it, it was easy and helpful

    I would recommend this to a friend