Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11762 reviews
(11,762 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best accidental damage protection around.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind for any accidental damage that may happen. The Geek Squad is also an excellent resource for questions about a product or an issue that you may have.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GSP
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy an electronic device without the protection plan.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got for my loves it using for college and other stuff
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for a reasonable price...peace of mind
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Treated me good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes about 2 to 3 weeks but has always been good to me. They take it with no question. And if broken replace it. I always get the warranty just for peace of mind
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Very help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It's exactly what it says, what do you expect.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
No hassles
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth it! No hassle and they know their stuff!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Quad 3-Year Accidental Geek Quad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to extend warranty on recently purchased Dell laptop. Recommend for laptops, since laptop repairs can be costly.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me fix my microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents serviced my insignia microwave and sorted the issues
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Protection Plan from a Company Hands Down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Warranty is the Main reason we Shop at Best Buy. BY FAR the easiest and pain free Warranty Process from any store PERIOD
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not Worth The Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.
This review is from 1-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for the unexpected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased the Protection Plan for anything electronics I buy. It has paid off too, as it got me a free TV when mine failed.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always get Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Without this support you are limiting your ability to stay safe and maximize the product in question
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Makes sense to protect tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use this but I like knowing that I have it! Considering I have a smaller laptop that is a 2 in 1, I wanted to be able to protect it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop Coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get insurance just in case. Haven't used yet but in the past they have been fast and always right on time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for sharing this with us! I do the exact same. I purchase protection on everything just to have that peace of mind in case something goes wrong. If you have any questions or need any help, please let us know!
Rated 4 out of 5 stars
The did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Om time and very good and knowledgeable i have no vomplaints and the service is well worth it
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty for open box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won’t have to use the service warranty, however pleased that I bought one. Had to use one previously and it was seemless
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
