Customer Ratings & Reviews

great service excelent service answered and helped with all my needs

Without geeksquad protection i would not have a laptop right now. I owe it to geeksquad for repairing my laptop after it got damaged.

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

Always get a warranty with my electrical devices. I’ve had to take multiple devices that have broken within the two years and Best Buy will replace them or give a gift card for the amount paid. You only loose the money paid for the warranty.

Comforting to know that I have the security and expertise of a knowledgeable team as I am not very familiar with computers. I had an issue and brought my computer to the team and it was addressed quickly and problem fixed immediately.

This is well worth it if you have children who use the laptop a lot. We had laptop screens broken, buttons broken, batteries die, and it was all covered. Make sure you know exactly what is covered, because that changed a few times. The only drawback is that repairs do not take place locally, so typically, you wait 2-3 weeks.

I was having an issue with my laptops audio while playing youtube but now everything is running smooth!

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

Geek Squad coverage has always been highly-recommended with every large Best Buy purchase of mine. I haven't had to put in a claim for this particular coverage (as of yet), but historically they have been very reliable and easy to work with.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

They helped me when my lenovo laptop was having issues and they were really nice!

Nice to know I have a little extra warranty, sure hope I don't have to use it tho

happy with my warranty because if something happens I could either get it fixed by The Geek Squad or I could have it replace and they're so good about it I'm happy to have that with Best Buy cuz they're always honest and they always honor with it

Having geek squad protection is essential for anything, especially for Mac's

I always get a protection plan on technology because I actually had my TV (flat screen) start showing black spots during the warranty coverage and they gave me a brand new one because they couldn't fix it. Must have!

Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.