Customer Ratings & Reviews

Great folks and fast professional service. Very happy!

My sister who can be very accident prone has to have this with any expensive item she buys. If it can be broken she usually finds a way to do so. She has had to have a laptop replaced before because she dropped it and they replaced it no problem. It is very much worth the cost.

I'm very satisfied with my insurance. It included the coverage of to other computers besides the MacBook that I purchase so I'm already fix to other computers that were working at home I am very satisfied with the Geek Squad

Geek Squad is always there to answer any questions you have and can get you back up and running.

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

The laptop is nice, easy to use, easy to work , I personally prefer it more than the other laptops, Hp is a good company

Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

Always good to have warranty You think you might not need it but trust me you do

I'm really clumsy so this def comes in handy and I feel safer with it.

Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

My college freshman dropped her brand new laptop within 3 weeks of dropping her off at college several states away. I was EXTREMELY hesitant whether I should purchase this extra coverage. I'm EXTREMELY thankful I did. It was fixed within 2 weeks and I was relieved.

This is always a most buy when purchasing any tech related item IMO

Great buy for the price and up to now very good product

Even though buying a warranty for the computer was expensive, anytime I brought the computer in, I was treated with a great deal of respect and ad a valued customer. The problems were akaays fine timely. I highly recommend buying a warranty and relying on the Geek Squad

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

They are always very helpful and the service is excellent. Would definitely recommend