Customer Ratings & Reviews

They helped her set it up with all items we purchased

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

geek squad always gets it done right and will keep you updated with status of availability and project.

Thanks for giving me a piece of mind with my device.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

Always love adding Geek Squad service coverage because they do great work.

The agent solved my laptop issues.The best services given by geeks squad

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

There has not been any need to use the protection plan but it does cover good things.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

Not had to deal with them yet but they seem good__

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.